Shipping & Returns

We pay very close attention to detail and carefully inspect all our products before they are shipped. We securely pack and ship our products to ensure they arrive safely and securely.

 

However, if for any reason you are not happy with your product, we will offer a full refund to the original credit/debit card for any unused products returned within 14 days of purchase. 

 

Unfortunately, we're not able to offer exchanges on purchases or offer any refunds on used products.

 

Please contact us to arrange your return within 14 days of receiving your order:

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contact@carascents.co.uk / 01732 410130

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